Frequently Asked Questions

Everything you need to know about shopping with OBS SOLUTIONS

What is your standard shipping policy?

We offer standard shipping on all orders, typically arriving within 5-7 business days. Express shipping options are available at checkout for those who need their fashion fix sooner.

How do I return an item that doesn't fit?

We accept returns within 30 days of delivery. Items must be in their original condition with tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.

How can I ensure I am ordering the right size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.

What payment methods do you accept?

OBS SOLUTIONS accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.

Are your materials sustainably sourced?

We are committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or sustainable viscose to reduce our environmental footprint.

Can I track my order once it has shipped?

Yes! Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.